Overview Job Summary: Manage installations, repairs, and maintenance of commercial kitchen equipment while delivering technical support and customer training to ensure optimal product performance and customer satisfaction.
Responsibilities - Manage on-site installation, repair, maintenance and testing of commercial kitchen equipment to ensure operational efficiency.
- Diagnose technical problems accurately and determine effective solutions to minimize downtime.
- Deliver customer training on product usage and maintenance to enhance user knowledge and equipment longevity.
- Build and maintain positive customer relationships by providing outstanding service and support.
- Produce detailed service reports documenting work performed and technical findings.
- Work effectively in a hot, fast-paced environment while maintaining safety and quality standards.
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