Senior Service Designer

Working with exceptional peers, you will play a pivotal role in the design the end-to-end service framework for a large-scale public-sector delivery.

This is a high impact role with real autonomy and a considerable voice within the SMT.

Please note your delivery will be in NI, but this is a hybrid role with very limited travel to NI.

Overview of role:      

You will play a pivotal role in designing the service for the Equip Programme encompassing the Oracle Fusion applications (HCM, Payroll, ERP, and SCM functional modules, where the key reporting tools are OTBI, BI Publisher, HCM Analytics, SCM Analytics, and ERP Analytics). Ideally you will have Fusion experience, but some knowledge of a large-scale Oracle programme is fine.

You will oversee the creation of the transition to go-live process, oversee and define the acceptance into service process, lead on the service operating model creation and build the ITIL processe...