Were looking for a Senior Service Designer, you will be reporting to a Lead Service Designer and support the Head of Practice to lead a stable and knowledgeable practice.

On client projects, your expertise means youll manage or maintain the quality of the design work delivered. Youll work as part of multidisciplinary teams, including others in DT Design and across TPXimpact as well as associates and client teams.

Youll support running the practice effectively as a line manager and mentor.

• Support the Lead, Project Director, partner or sponsor to deliver successfully on a client project
• Support delivery colleagues in raising issues quickly
• Confidently communicate the value of service design and user-centered design approaches in digital design
• Support business development activities led by others such as bids and client pitches/presentations
• Adapt rapidly to constructive feedback
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