Elevate your career as a Senior Business Analyst specializing in Salesforce solutions in Toronto. This hybrid role emphasizes stakeholder engagement and innovative Salesforce design.
This opportunity requires a seasoned Business Analyst with 5-8 years of experience, particularly in CRM systems. You will work closely with business stakeholders to translate complex requirements into actionable user stories and streamline Salesforce configurations. Your expertise in Salesforce platform solutions, especially with Sales Cloud and Service Cloud, will drive impactful projects across departments.
Key Responsibilities:
• Partner with stakeholders to refine business requirements
• Design scalable Salesforce solutions using Sales and Service Clouds
• Optimize CRM processes through automation strategies
• Maintain comprehensive documentation for requirements and testing
• Lead UAT and ensure business validation of configurations
Requirements:
• Bachelor’s/Master’s degree...