Job Description
Insight Global is seeking a Senior Salesforce Business Analyst to support a multi-national power management client of ours to support an overcapacity team across multiple active projects. The need is driven by bandwidth constraints, not a single dedicated initiative
Responsibilities:
Requirement Gathering & Translation: Collaborating with stakeholders to define project scopes, then translating those needs into specific technical documentation (e.g., user stories, functional specs, system architecture flows).
Systems & Data Analysis: Reviewing existing software and hardware capabilities, evaluating potential system integrations, and utilizing tools like SQL to uncover discrepancies or analyze processes.
Cross-Functional Liaison: Acting as the translator between non-technical stakeholders (marketing, management, finance) and technical resources (engineers, QA testers, database administrators).
Project & Defect Management: Overseeing software releas...