Achieve annual service revenue goal. Provide accurate sales forecasting and customer relationship management data on revenue streams for the mapped installed base.
Understand competitor’s offerings and articulate Eaton’s competitive advantages for upgrade, replacement, refurishment, fit-out scenarios. Schedule and conduct frequent face‑to‑face visits with customers across the assigned geography, to educate the customer on the component life cycle aspects.
Develop intelligence regarding Eaton’s existing installed base, customer needs, preferences and buying habits. Review and interpret customer needs based on the life cycle assessment of the captured installed base within the specified region.
Analyze and provide advice for customers’ existing equipment status and recommended replacement schedules.
Provide support and guidance on service offering portfolio to the authorized service providers within the country...
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