**_Remote Position with virtual and onsite training_**

**Applicants must reside within the Florida Market area!**

**Routing or Waste Industry experience a plus**

**Strong Communication and Computer Skills preferred**

**Shift: Flexible to start as early as 3am - 7pm ET Monday-Friday Rotating Saturdays***

I. Job Summary

Communicates back and forth with WM Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers, WM customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses WM proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

II. Essential Duties and Responsibilities

+ Works with ro...