Please note that to comply with Emiratisation, the client is required to hire a UAE National for this position.
Kinetic is working with a leading Bank who are hiring a Senior Relationship Manager to be based in Al Dhafra, Abu Dhabi .
Key aspects of the role include: - Delivering advanced branch banking and customer service support.
- Handling complex and high-value cash and non-cash transactions.
- Supporting priority customers and maintaining strong client relationships.
- Managing escalated customer requests and resolving service issues efficiently.
- Assessing customer needs and recommending suitable banking solutions.
- Ensuring compliance with internal policies, operational controls, and regulatory requirements.
- Maintaining high service quality standards and operational accuracy.
- Identifying business development and cross‑selling opportunities.
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