Senior Project Manager - CRM & Digital Transformation (Financial Services)

Greater Montreal, Quebec (Hybrid) Similar titles: Delivery Manager · IT Project Manager

About the Role

Solutions Metrix is a North American CRM consulting firm delivering digital transformation programs for banks and credit unions across Canada and the United States. We implement and integrate digital transformation projects for financial institutions managing billions in assets.

What You'll Do

• Own full project delivery - budget, schedule, scope, quality, and stakeholder communication from kickoff through go-liv
• Lead client-facing governance: status reporting, escalation management, executive stakeholder alignment, and difficult conversations when projects go off trac
• Build and maintain project plans covering objectives, technologies, timelines, resources, and risk strategie
• Run risk assessments and develop proactive mitigation strate...