Job Title: Senior Production Support Analyst

Work Schedule: Shifting 7 am-4 pm / 2 pm - 10 pm

Work set up: Hybrid (3x / week onsite)

Location: Ortigas Pasig

Max Budget: 100K

Engagement Duration: One (1) year, subject for extension

Required years of relevant experience: 5 years

Start date: ASAP

About the Role:

Responsible for monitoring, maintaining, and troubleshooting production systems and applications. The role requires ensuring the smooth operation of critical business processes by quickly addressing issues, implementing solutions, and collaborating with various teams to improve system reliability and performance.

Key Responsibilities:

• The incumbent will be supporting MAS (Management Approval System) and Board Paper Library (BoardLib), which are both highly visible to VIP business users and integrated with core applications of the bank eOps/S...