Role Overview

The Senior Product Associate – Client Platform helps enable customers to discover our investing products and complete onboarding successfully across web and mobile, with a strong focus on conversion, activation, and safe operation in a regulated environment.

You will support the delivery of reusable platform capabilities that product teams rely on to build consistent customer experiences at scale. This includes work across three areas: Customer Platform, Customer Identity and Access, and Customer Communications and Document Management — together covering customer identity and profile data, consent and privacy, authentication and MFA, and the notifications, documents and regulatory communications that keep customers informed.
The role is grounded in platform principles such as data integrity, consistency, security, compliance, and delivery reliability, and is delivered through close partnership with cross-functional teams and clear, meas...