**This position is located on site at the HCA Capital View Building located at 1100 Dr MLK Jr Blvd, Nashville, TN 37203.**

After a period of time this position can become a hybrid - 2 days work from home

Do you want to join an organization that invests in you as a Senior Product Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

**Job Summary and Qualifications**

The Senior Genesys Product Analyst is responsible for supporting CSO and our Genesys CX platform. The primary function of this role is to serve as a product subject matter expert, and liaison between CSO and business partners in support of revenue our Genesys CX platform. A background and operational experience in Contact Center and Healthcare Contact Center technologies is desirable but not required. Success in this position also includes building strong working relati...