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Senior People Operations Officer

Company

Confidential

Location

Osu Klottey, Ghana

Type

Permanent/Full Time

Minimum of a First Degree in Humanities or Law, or related field Minimum of 3-5 years of experience in an equivalent position. Proven strong employment relations experience in a big operation. Strong knowledge of labour laws and HR compliance standards. Excellent communication, organizational, and multi-tasking skills. Advanced skills in Microsoft Excel, Word, and PowerPoint for creating reports, presentations, and documentation.


  • Collaborate with the Unit Head to design and implement strategies that enhance team effectiveness and service delivery.

  • Develop tailored business proposals and follow up to close new business opportunities.

  • Review contracts, appointment letters, and other legal documents to make recommendations that ensure compliance and protect business interests.

  • Design and maintain service-level agreements (SLAs) for clients to ensure clarity and mutual understanding.

  • Monitor team performance to ensur...
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