Your newpany

A rapidly expanding organisation within the financial services sector is seeking an Operational Support Analyst to join its Operations team. This business invests significantly in technology, operational excellence, and employee development, offering strong potential for growth and progression.

Your new role

As an Operational Support Analyst, you will support the Operations, Underwriting and IT teams across a wide range of technical and administrative activities. You will help deliver operational initiatives, resolve system issues, provide IT support, and contribute to process improvements and reporting.In this role, you will provide 1st‑line IT and desktop support to internal users, which includes tasks such as preparing laptops, installing software, managing printers and assisting with upgrades. You will manage and maintain IT assets by working closely with third‑party suppliers. You will be responsible for conducting IT audits and support...