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Senior On-Site Service Specialist

Company

RICOH COLOMBIA

Location

edmonton, Canada

Type

Full-time

Job Description

Senior On-Site Service Specialist

Responsibilities

  • Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
  • Delivery of mail and printing projects throughout the customers site
  • Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing
  • Establishing and maintaining quality controls to ensure work accuracy
  • Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
  • Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
  • Running reports
  • Keeping logs of downtim...

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