The Senior Officer Business Knowledge position is responsible for managing Sales and Distributions team employees knowledge acquisition which includes planning coordinating identifying developing and delivering training activities/programs to support employee performance development and customer service.

Business Knowledge Officer will be responsible for monitoring and facilitating knowledge acquisition and reporting on the effectiveness of programmes in accomplishing the longterm skills developmental goals/ objectives of the sales & distribution team. This position requires the ability to gain the confidence and trust of others by demonstrating professionalism and expertise in an everchanging environment. The results will reflect in the smoothness of our operations.

Core Responsibilities

• Create implement and maintain Business Knowledge calendar.
• Conduct new hire orientation.
• Identify Training gaps through constant staff interac...