Senior Officer, Branch Operations and Service Head, Consumer Banking Group-(WD82095)

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.

Responsibilities

Manage & control all operational functions of the branch with zero errors.

Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.

Ensure timely receipt and submission of regulatory and other reports by the Branch.

Participate in process improvement exercises w...