About the Company

Our client is a leading MSP.

About the Role

In this role, you’ll work across a broad range of technologies spanning networking, wireless, firewalling, and cybersecurity, supporting clients both on-site and remotely. You’ll also collaborate closely with a high-performing BAU Service Desk team, acting as an escalation point for complex technical challenges.

Key Responsibilities

• Deliver end-to-end systems engineering services across switching, wireless, firewalls, and security
• Provide expert support across multi-vendor environments, including Windows and/or Apple ecosystems
• Troubleshoot complex network connectivity issues and deliver advanced problem resolution
• Manage user access (account provisioning/deprovisioning) and file-sharing configurations
• Install and maintain endpoint software, licensing, and devic...