Own business performance outcomes across vendor-supported programs, including revenue delivery, operational efficiency, scalability, and partner performance.
Develop scalable governance frameworks that enable vendors to operate with autonomy while maintaining accountability to business objectives and operational standards.
Partner with commercial stakeholders to identify growth opportunities and monetisation initiatives across affiliate and partner ecosystems.
Drive business reviews, forecasting, prioritisation, and strategic planning across vendor portfolios.
Build operational frameworks that allow vendors to independently manage day‑to‑day execution within clearly defined SOPs, SLAs, governance structures, and escalation pathways.
Drive vendor accountability through structured governance, performance management, quality oversight, and continuous improvement programs.
Mentor and develop team memb...
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