The Delivery & Operations Product Lead (Senior Manager) drives end-to-end delivery, support, and optimization of a Global Development technology product focused on standards-led protocol digitization, biospecimen lifecycle management, and AI-enabled orchestration. Partnering with process owners, IT teams, and vendors, the role turns ICH M11/USDM and CDISC standards into reusable digital assets that power Digital Data Flow (DDF) and improve study build speed, data quality, and regulatory compliance.
You will own product vision, roadmap, and operations—balancing strategic planning with hands-on execution—while ensuring secure integrations, validated AI capabilities, and high levels of customer satisfaction.
**In this role, a typical day might include the following:**
- Leading agile ceremonies, refining backlogs, and approving user stories for protocol-to-data and sample-workflow features
- Facilitating workshops with clinical, biometrics, and lab SMEs...