**Description**

JOB SUMMARY
We are looking for a North America Store Operations Senior Manager to join the Le Labo North America team.
This position manages the store operations team for North America (USA and Canada) for both existing distribution as well as new expansion of free-standing stores and department store counters. Additionally, this role establishes and monitors operational protocols and directs the Field and Retail team in the enhancement of technical operations.
This role is a hybrid role, spending time in our Williamsburg Brooklyn HQ and frequent time in Le Labo Boutiques and Corners across the United States and Canada. This position reports directly to the Head of North America Sales.

PRIMARY RESPONSIBILITIES:
Retail Operations Leadership
Manage and develop the North America Store Ops team, mapping tasks and individual workloads back to overarching regional priorities, operational timelines, ways of working and operating frameworks
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