About the Position

4 days a week in office – the position can also be filled in any of our offices across Canada.

Help shape how we engage, understand, and serve our clients.

This senior leadership role offers the opportunity to strengthen key client programs, improve account management practices, and support firmwide client retention through insight and innovation.

You Will Be Focusing On

Strategy and Team Management

• Support the firm’s client strategy by leading and contributing across the full client lifecycle, from relationship development through growth and retention.
• Collaborate across the Clients & Markets team to design and implement processes, tools, and practices that strengthen client programs and improve consistency.
• Identify opportunities to leverage AI and other technologies to enhance efficiency, insight, and decision making across client initiatives.
• Establish dashboards and r...