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Senior Manager, Issues Management

Company

Scotiabank

Location

Toronto, Canada

Type

Full-time

Is this role right for you?

In this role, you will:
  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Lead and drive a client focused culture to deepen client relationships.

  • Maintain a comprehensive inventory of all audit and regulatory findings (Internal Audit, OSFI, U.S. regulators, external reviews). This requires coordination with the business areas, review of documents, identifying self-reported control gaps, liaising with the issue identifier and managing any follow-ups.

  • Guide/support business lines to prepare for upcoming audits and reviews:

  • Ensure all documentation and information requested by the reviewer(s) is provided on a timely basis.

  • Support with the documentation of and/or review of Management Action Plans, ensuring the plan(s) addresses/resolves the identified gaps/root causes and that the resolution is effective and sus...
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