Qualifications:

-Extensive knowledge of US hospital billing and accounts receivable calling workflows, insurance claim management (commercial, Medicare, Medicaid), denials management, and collections processes for 10 years.

-Proven ability to lead large teams (onshore/offshore) and coordinate complex revenue cycle operations.

-Strong client relationship management skills with experience acting as the primary client liaison and trusted advisor.

-Expertise in analyzing and interpreting key revenue cycle metrics including cash collections, denial rates, days in A/R, DNFB (discharged not final billed), and bad debt.

-Experience developing and implementing strategic plans to improve operational efficiency, reduce denials, decrease days in A/R, and optimize cost to collect.



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Client Management:

-Serve as the primary point of contact for assigned healthcare provider clients, establishing and maintaining trusted, long-te...