Job Description:

About the role

As Senior Manager - LOD1 Financial Crime, you are responsible for managing LOD1 Operational Compliance and Fraud teams, based in Cebu, PI.

These teams (70+ FTEs) perform a critical role, managing our first line of defense for Post Transaction Monitoring, Enhanced Due Diligence, Sanctions and Chargebacks.

Working closely with the Director of Operational Compliance, you are responsible day-to-day team performance management and improvement, and for implementing a new strategic direction for the areas you manage by making data-driven decisions on new processes and ways of working, reporting the results of those changes, and identifying and recommending enhancements, improvements, and potential automation opportunities.

As a key part of Operations leadership team, you drive operational excellence and process transformation, whilst assessing and mitigating risks and budgetary constr...