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Senior Manager, Engineering (Communication Domain)

Company

Scotiabank

Location

Toronto, Canada

Type

Full-time

What You’ll Do

:
  • Lead and mentor a team of engineers, delivery leads, and business analysts responsible for in-house comm platform and Adobe Journey Optimizer.

  • Drive the evolution of a cloud-native, API-first orchestration platform, supporting real-time and batch-based customer journeys and offers.

  • Own the technical integration between Adobe Journey Optimizer, and downstream delivery channels, ensuring reliable and secure message execution.

  • Oversee platform modernization initiatives including architecture evolution, performance optimization, scalability, and operational resilience.

  • Champion engineering best practices such as CI/CD pipelines, automated testing, observability, and secure-by-design development.

  • Ensure platforms meet high availability, performance, security, and compliance standards, while managing cost and platform efficiency.

  • Partner with marketing, digital, compliance, and enterprise t...

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