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Senior Manager, Complaint Resolution & Customer Experience

Company

Meezan Bank

Location

karachi division, Pakistan

Type

Full-time

Meezan Bank is seeking a Manager for Complaints based at their Head Office in Karachi, Sindh. The role requires a minimum Bachelor's degree, with a preference for a Master's from an HEC-recognized institute, and more than 10 years of relevant experience, including 5 in a managerial capacity. The successful candidate will oversee complaint management, monitor service quality, and lead training initiatives, ensuring regulatory compliance and exceeding customer expectations. The position is with the Service Quality Department, and the last date to apply is June 12th, 2026.
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