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Senior Manager Claims & Cost Containment

Company

AXA Partners

Location

montreal (administrative region), Canada

Type

Full-time

Join AXA Partners as the Director of TPA and Cost Containment – Lead Innovation and Excellence in Travel & Medical Claims!

What You’ll Be Doing

  • Oversee the strategic direction and operational excellence of AXA Partners' Travel and Medical TPA activities, including offshoring claims functions.
  • Lead a team of 4 department managers and indirectly manage over 50 staff, fostering a high-performance, customer-centric culture.
  • Develop and execute business plans and budgets aligned with global AXA transformation objectives, ensuring operational stability and growth.
  • Drive change management initiatives to boost productivity, improve service quality, and implement process improvements utilizing Lean methodologies.
  • Build and maintain strong relationships with key clients, intermediaries, and partners, supporting new service development and business opportunities.
  • Manage outsourced claims operations, ensuring contrac...

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