Senior Major Incident & Incident Manager

Location: Belfast (Office-based with on-call requirements)

Contract: Permanent

The Opportunity

An exciting opportunity has arisen for an experienced Senior Major Incident & Incident Manager to lead a high-performing team delivering 24/7 incident management services within a fast-paced technology operations environment.

Based in a Belfast command hub, you will play a pivotal role in managing critical incidents, ensuring service continuity, and driving operational excellence across the organisation.

You will act as a senior escalation point for complex, high-severity incidents, guiding teams through resolution while maintaining strong stakeholder communication throughout.

Candidates must be eligible for SC Clearance.

Key Responsibilities

Lead and support the Major Incident Management team
Act as the primary escalation point for major incidents
Ensure incidents are r...