Role Purpose:
The M365 Copilot Expert is responsible for enabling and maximizing organizational adoption of Microsoft 365 Copilot technologies, including Copilot for Microsoft 365, Copilot Studio, and AI-powered productivity tools across the M365 ecosystem. The role combines deep functional knowledge of Microsoft 365 apps with prompt engineering, automation design, governance, and AI change management to drive user efficiency and business value. The Expert will work closely with functional leaders, security teams, and business users to design, deploy, and continuously improve Copilot use cases and frameworks.
Principal Accountabilities:
AI Use Case Enablement
Identify, design and implement high-value Copilot use cases in Teams, Outlook, Word, PowerPoint, Excel, and other Microsoft 365 apps.
Copilot Studio Development
Create AI copilots, plugins and extensions leveraging enterprise data and c...
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