This role is ideal for professionals with strong expertise in

end-user computing, desktop support, workplace technologies, network troubleshooting, and onsite IT operations

who enjoy solving complex technical challenges and delivering exceptional user experiences.
Key Responsibilities
Provide advanced onsite IT support, including deskside, walk-in, floor, and VIP support.
Handle complex L2/L3 technical issues and escalations across devices, operating systems, applications, and workplace services.
Support onboarding, offboarding, device deployments, and workplace transitions.
Manage the lifecycle of end-user devices, including laptops, peripherals, and printers.
Troubleshoot network connectivity issues involving LAN, Wi-Fi, VLAN, and IP-related problems.
Support Teams Rooms, conference room AV systems, and collaboration technologies.
Assist with physical infrastructure activities, including cabling validation, rack and stack coordination, and in...