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Humana’s Center of Excellence Curriculum Team is seeking a Senior Learning Design Professional who is experience in adult learning to support the Provider Contact Center. As the Senior Learning Design Professional, you will use instructional design, cognitive psychology and adult learning theory to determine the appropriate learning solution for a new process or system, or to address a knowledge or performance gap.
**Key Role Functions**
+ Design and develop learning solutions for both new hires and existing associates to support role-based organizational needs
+ Conduct needs analysis and use findings to develop learning solutions targeted to meet specific audience needs
+ Use a disciplined instructional design approach to create meaningful, memorable learning experiences
+ Write effective learning objectives and performance assessments to measure training effectiveness - including evaluating learners' satisfaction levels, pr...