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Senior ITSM Business Intelligence Analyst

Company

Aditi Consulting

Location

Purchase, New York, United States

Type

Full-time

Payrate: $75.00 - $85.00 /hr.

 

Position Summary

Food and Beverage's Strategy & Transformation organization is seeking a Senior ITSM Business Intelligence Analyst to join the S&T Sustain & Operations team supporting IBP, Supply Chain & Enabling Functions and Consumer & Commercial. This role is a high-impact, consulting-style engagement focused on reimagining the team's KPI and reporting framework across service management, change management, and problem management disciplines. The successful candidate will bring a fresh, outside-in perspective, challenging legacy reporting patterns, introducing industry-standard KPIs, and designing modern, automated dashboards that tell a compelling data story. Rather than simply maintaining existing reports, this individual will evaluate current data maturity, identify gaps, and propose and deliver innovative visualization and automation strategies that enable Food a...

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