The Tribe

The COI (Customer Onboarding & Interaction) tribe contributes to the division strategy by delivering and supporting cost-effective, time-to-market solutions for digital customer experience through agile practices. The domain covers all aspects of the customer onboarding journey.

The Mission

Euroclear has launched the CIAM project to improve user experience by providing modern security solutions for managing identification and authorization across applications and services. This strategic initiative aims to deploy a single solution to replace existing CIAM applications across the group. The new platform will offer capabilities such as Smart Card, Federation, Fingerprints, FaceID, and SSO.

Business Analysis is key to gathering and detailing requirements for this solution.

Role Responsibilities