Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities

• Manage high severity incidents and high customer impact incidents focusing on fast recovery
• Champions production resilience and availability, focusing on superior client experience, by working with the operation team and technology development teams
• Drive the implementation of Site Reliability Engineer (SRE) and Chaos Engineering design for all strategic systems
• Drive effective communication between business and technology with regards to production service reliability and performance
• Drive continuous improvements in processes or systems leveraging Site Reliability Engineering methods
• Respond to, evaluate and analyze production incidents to minimize their impact as well as devise innovative solutions to prevent them in the future
• Improve the reliability and availabi...