Senior Housing Officer (known as Neighbourhood Services Manager)

Location: Cheshire

As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods.

What youll be doing

• Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.

• Providing direct tenancy support in our capacity as a...