Take charge as the Senior Operations Manager, Housekeeping at Fairmont Royal York. This role focuses on delivering top-tier cleanliness and service across guest rooms and public areas.
Your leadership will impact the Housekeeping and Health Club departments, driving colleague engagement and strategic operational decisions. You will work closely with teams to exceed key performance indicators, creating a seamless experience for all guests, while actively participating in departmental strategy and vision.
Key Responsibilities:
• Ensure successful operations in Housekeeping and Health Club areas
• Coach and mentor staff to provide exceptional service
• Uphold all brand cleanliness and safety standards
• Engage with guests to promote a welcoming environment
• Support strategic maintenance initiatives for hotel operations
Requirements:
• Preferred degree in Hotel Management or Hospitality
• Proven experience in a large hotel’s Housekeeping department
• Stron...