WNS Global Services in Milnerton is looking for a Senior Group Manager of Operations to oversee call center activities and boost performance. This full-time role includes managing budgets, leading teams, and ensuring compliance with quality standards.

The ideal candidate should have over 8 years of experience in call center operations and strong leadership skills. This position requires working in graveyard shifts on a rotational basis.

Join us for a structured career path through professional development and community impact through the WNS Cares Foundation.