Opportunity to lead within a high-profile, premium estateStrong focus on people leadership and service excellenceAbout Our Client
The role is with a well-established organisation in the public sector. As a part of a large organisation, the successful candidate will have the opportunity to work within a structured environment focused on delivering high-quality services.
Job Description
Key ResponsibilitiesCustomer Service & Stakeholder Engagement
Lead the delivery of a premium, customer-focused FM service across your portfolio, ensuring customer expectations are consistently exceeded.Build strong relationships with occupiers and stakeholders, proactively seeking feedback to continuously enhance service delivery.Maintain visible leadership presence across sites, ensuring high presentation standards and a positive customer experience.Work closely with service partners to ensure service exc...