Job Description

Key Responsibilities

Customer Service and Sales

• Welcome customers and understand their needs clearly
• Provide expert advice on flower selection, design styles, and color themes
• Handle custom event orders with accuracy and clear documentation
• Process sales, coordinate deliveries, and manage follow ups
• Resolve customer issues quickly and professionally

Floral Design and Event Execution

• Create high quality floral arrangements for daily orders and special requests
• Design concepts for weddings, corporate events, and large functions
• Prepare drawings or sketches to communicate ideas to clients
• Customize designs to fit themes, budgets, cultural needs, and venue layout
• Lead end to end event floral installations, including planning, preparation, transportation, on site setup, detailing, and final presentation
• Maintain h...