The Senior Financial Counselor Representative (VHH) provides daily leadership support, including monitoring work quality, assisting with workflow questions, and assisting management with department schedule and coverage as needed in assigned area(s). This position verifies insurance coverage, obtain required authorizations, determines patient financial responsibility. Possess comprehensive knowledge of EMTALA regulations, Emergency Room (ER) registration workflows, and Hospital Presumptive Eligibility programs. This role requires close collaboration with ER staff to facilitate timely and accurate financial clearance for patients admitted through the emergency department, ensuring compliance with regulatory guidelines, and supporting optimal patient care delivery.


Minimum Education: High School or equivalent


Minimum Experience: 5 years Combined knowledge in Insurance Verification, Authorization submission and Financial Counseling experience.