Position Overview

The Senior Facilities Manager (SFM) partners with the Regional Facilities Manager (RFM) to deliver operational excellence across a designated portfolio while developing high‑performing facilities teams. This dual‑focus role balances strategic people leadership with hands‑on property management to drive client satisfaction, team development, and alignment with JLL’s standards.

Reporting Structure

• Reports to: Regional Facilities Manager (RFM)
• Direct Reports: Facilities Managers within the assigned region
• Matrix relationships: Works collaboratively with Client Relationship Directors (CRDs), Contract Documents (CDs), Management Services teams, Client Financial Services (CFS), and receives guidance from Client FM Leads

Core Responsibilities

• People Leadership & Team Development
  • Recruit, onboard, develop and retain a high‑caliber facilities management team.
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