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Senior Executive/Assistant Manager Learning & Development (Learner Experience)

Company

Singapore Airlines

Location

Singapore, Singapore

Type

Full-time

Job Description

The successful candidate will join the Corporate Learning Centre Department in SIA Human Resources Division. He/she will be responsible for end-to-end operations and continuous improvement of the organization's learning and development (L&D) ecosystem. This role ensures seamless learner experiences, operational excellence, regulatory compliance, effective management of government-funded training initiatives, learning analytics, and strategic workforce development partnerships.



Key Responsibilities

  • Lead end-to-end learning operations for SIA ground staff, including registration, timetabling/scheduling, and resource allocation to ensure smooth programme delivery.

  • Manage the learning ops team and oversee learning facilities/resources, including procurement, inventory, and maintenance.

  • Design, monitor, and continuously improve the end-to-end learner journey from enrolment to certification
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