Main Duties and Responsibilities

• Manage alumni communications: Respond to alumni queries with care, professionalism, and a solutions-oriented mindset across multiple channels.

• Data and database management: Maintain the alumni database to strengthen outreach and engagement efforts.

• Develop strong alumni network and lead in planning and executing local and overseas engagement activities.

• Digital and social media engagement: Support online engagement by managing alumni updates on social media and the corporate website.

• Spotlight achievements: Feature alumni success stories to celebrate accomplishments and inspire the wider community.

• Track impact and report: Monitor engagement outcomes, prepare insightful reports, and benchmark against best practices.

• Enhance alumni initiatives: Continuously improve alumni programmes based on feedback, surveys, ...