The SCCM Support Engineer is a key player in the End User Compute environment of an organization. They are required to perform their duties with efficiency, and through proactivity and automation reduce downtime and ensure consistent operations. SCCM Support Engineers are required to formulate long term strategies through proactive management of common issues to minimise the possibilities of system breakdowns and streamline day-to-day support and operations.

Primary Objectives:

Monitor infrastructure

The SCCM Support Engineer ensures that assigned infrastructure at the client site is configured, installed, tested and operational. In this regard, they will perform necessary checks, apply monitoring tools, and respond to alerts. Where software is a component of the solution, they will also take responsibility for ensuring that the software is installed and configured ...