To develop standards and policies and procedures to govern implementation, management and support for all Database systems in accordance with industry best practices
To guide and oversee, prepare and assist with various database software implementation projects for the Bank to support the business functions, while ensuring 100% adherence to Technology’s project governance framework
Provide 2nd level support for all database (Oracle, MSSQL & MySQL) related issues during End of Day and End of Month processes
Report on key performance metrics for the database functional area and be responsible for ensuring adherence to service level agreements on end user issues.
Troubleshoot problems and provides 24×7 on-call escalation for support of production and UAT databases.
Monthly databases (Oracle, MSSQL & MySQL) housekeeping in the Cloud and On-prem.
Participate in regular incident review meetings to ensure incidents ar...