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Senior Enterprise Customer Success Manager

Company

Autodesk

Location

Seoul, South Korea

Type

Full time

Position Overview

We are hiring a Senior Enterprise Customer Success Manager (ECSM) to lead post-sale success for Autodesk’s largest Enterprise customers in Korea.

The ECSM is a senior, customer-facing leader responsible for driving business outcomes through adoption, acting as a trusted advisor to executive stakeholders, and orchestrating internal Autodesk teams to deliver long-term value.

This role plays a critical part in Autodesk’s Enterprise success in Korea, supporting some of the country’s largest organizations as they modernize workflows and realize value from Autodesk platforms.

Responsibilities

  • Manage post-sale success for a portfolio of Enterprise/EBA customers, serving as the primary strategic point of contact

  • Build trusted relationships with executive, business, and technical stakeholders in complex, multi-layered organizations

  • Collaborates with internal experts to translate customer b...

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