Perform rotating 12hr shift work in a 24x7 Network Operation Center (NOC) environment providing network surveillance for Singtel co-invested submarine cable systems, proactively identifying service anomaly, assessing potential impact, and initiating timely escalation and remediation to maintain high network availability
Drive incident management for submarine cable faults impacting capacity owners with Cable Landing Stations (CLS) and equipment vendors
Position as the central operational focal point for multi-stakeholder incident coordination, ensuring clear, timely, and structured communication of incident notifications, progress updates, and restoration timelines to capacity owners and internal leadership
Oversee planned maintenance activities across submarine cable infrastructure during the planned window providing progressive update to the capacity owners and the internal stakeholders
Deliver clear shift op...
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