To coordinate with the sales team or project pursuit to attend to the enquiries from customers and provide them with timely and accurate information.

To prepare techno-commercial offers that meet the customer's requirements and expectations, as well as the company's standards and policies.

To handle a key account customer and maintain a strong relationship with them, ensuring their satisfaction and loyalty.

To assist the sales team in resolving technical queries and providing them with the necessary support and guidance in both enquiry and post order stage.

To obtain and review post order documentation approval from the customer and ensure its compliance with the contract terms and conditions.

To maintain a good company image of professionalism, competency, efficiency and concern for customers and representatives.