Lead Avanade's Global Insights & CX agenda, bringing to life a critical pillar of the New Horizon strategy by shaping how we understand our clients, listen to them, engage them, and turn insight into growth. This role ensures Avanade has a clear, shared, and actionable understanding of its clients and markets, directly informing strategy, planning, and execution across the business. Sitting within the Growth Office and reporting directly to the Chief Growth Officer, it brings together segmentation, Voice of the Client, customer experience, advocacy, and market intelligence—spanning analyst perspectives, primary research, and TAM—to drive smarter decisions and stronger outcomes. Through strong leadership and influence, the role connects Sales, Marketing, and regional teams, ensuring insight becomes action, not reporting. The role sits at the intersection of client insight, strategy, CX, and storytelling, owning the “client truth” and translating complex signals into clear narrat...